Frequently Asked Questions
How should I come in if I'm getting a Customized Curly Cut, Customized Dry Curly Cut or Customized Kid's Curly Cut?
If you are receiving a Customized Curly Cut, Customized Dry Curly Cut, or Customized Kid’s Curly Cut the best way to come in is with 2 or 3 day hair (Wash-N-Go). You may use product on your hair, but make sure your curls are able to be easily separated. If you use Devacurl, you are good to go! Please don’t come in with wet hair as it totally defeats the purpose. No ponytails or buns. If your hair has to be styled before the cut (styling after the cut comes with the Customized Curly Cut and Customized Kid’s Curly Cut) there will be a $25 fee assessed for time and product.
Do you do children's hair?
Yes, but every child is not ready to come to the salon. If your child cries uncontrollably or screams, I will stop the service and there will not be a refund. All children must be accompanied by an adult for the duration of the appointment.
May I leave my child at the salon?
You may not leave your child at the salon. All children must be accompanied by an adult for the duration of the appointment.
What forms of payment do you accept?
I accept cards, cash and Chase Quick-pay. Cash is preferred!
I only see cuts on your services menu, do you trim hair too?
Cuts and trims are the same thing. If you want your hair cut curly, select the Customized Dry Curly Cut or Customized Curly Cut. If you want me to cut your hair straight, schedule a blowout and type in the notes that you would like a trim.
What is your Cancellation Policy?
There will be a $25 charge for cancellations if not cancelled 24 hours before your appointment. No call, no shows will not be serviced again.
Do you do consultations?
Consultations are included with every service. You are also welcome to schedule a consultation for $10 to discuss hair needs. I don’t discuss hair needs over the phone, through text or DM’s. Please schedule a consultation so I can see your hair and make recommendations. Scheduling a consultation is recommended before all color services.
What is the difference between a Customized Dry Curly Cut and a Customized Curly Cut?
Both of these services are a cut done on dry hair. The Customized Curly Cut includes a cleanse, condition, and styling products. Customized Dry Curly Cut are for clients who normally wear their hair as a wash n go. Customized Curly Cuts are for newer clients or clients who need hydrating tips.
Do you have a detangling fee?
If your hair is matted or dreaded I will not be able to service you. If your hair takes longer than 30 minutes to detangle, there will be a $25 fee by the hour.
Do you take down braids or sew ins?
I do not take down braids or sew ins. If you are coming in for a cleanse and set, please come in with your hair ready to be cleansed.
If I am running late, what should I do?
If you are going to be more than 15 minutes late, please text me. If you are 30 minutes late, I will not be able service you and a $25 fee will be assessed. Please try to be on time!